LEGAL REFERENCE

Privacy Policy — aapke account ki hifazat

cx5 par aapka personal information aur financial details tab talak surakshit rahe tab talak aap khel rahe hon. Hamari privacy policy seedha aur clear hai: hum aapka data...

Data encryptionLocal payment securityAccount verification
cx5 Privacy Policy — aapke account ki hifazat

Hamara privacy posture Pakistan ke liye

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SUPPORT CHANNELS

Privacy concerns ke liye hamse contact karo

Email Support [email protected] par likhao aur hamara team 24 ghante...
Live Chat cx5.app par live chat kholo aur hamse seedha...
Account Settings Apna data dekho, aapka preferences badlo, ya download...
TRANSPARENCY FOUNDATION

Kyun cx5 ka privacy policy trust-based hai

Clear Language

Hamara policy legal jargon se free hai. Aap samjh sakte ho kya hota hai aapke data ke saath, kyu, aur...

No Third-Party Selling

Hum aapka data marketing companies ya advertisers ko nahi bechte. JazzCash, Easypaisa, SadaPay aur Raast ke liye bas payment processor...

Encryption Standard

TLS 1.2+ encryption laagu hai tamam communication par. Aapka password hash hota hai, kabhi plain text mein store nahi.

Deletion Rights

Account close karte ho to 30 din mein hamari records se aapka personal data purge ho jata hai, legal requirements...

Audit Trail

Har withdrawal, login, aur payment event cx5 ke internal log mein record hota hai. Dispute ke case mein hum proof...

Pakistan Compliance

Hamari servers aur data handling supported ilaqon mein local regulations follow karte hain. Privacy review quarterly ho ta hai.

POLICY CONSISTENCY

Privacy, terms, aur refund policy mein consistency

01

Privacy vs Terms

Privacy policy aapka data kaise collect aur store hota hai ye batata hai; Terms aapka account use kaise karte ho aur kya restrictions hain.

02

Data Retention Timeline

Active account par 12 mahine tak data store hota hai. Closed account par 30 din mein purge, legal hold chhod kar.

03

Withdrawal aur Privacy

JazzCash, Easypaisa, SadaPay, Raast — tamam channels par aapka account match karna padta hai. Ye security ke liye zaroori hai.

04

Cookie aur Tracking

Hamara lobby experience improve karne ke liye functional cookies use hote hain. Targeting ya behavioral tracking nahi hota.

05

Account Recovery

Agar account access lose karo, hamara support team ID verification ke baad aapko restore karta hai — aapka data intact rehta hai.

06

Update Notification

Privacy policy mein koi bada badlao to hum email se notify karte hain 14 din pehle. Aap opt-out nahi kar sakte, kyunke ye legal matter hai.

07

Regional Access

Supported ilaqon mein jahan local qanoon ijazat deta hai wahan cx5 chalti hai. Access restrictions aapke location par depend karte hain.

ACCOUNT INTEGRITY

Ke core elements jo aapka privacy protect karte hain

Identity Verification Account open hone ke waqt aapka legal name, CNIC/passport aur...
Payment Isolation JazzCash, Easypaisa, SadaPay aur Raast se aapke paise cx5 ke...
Session Security Aapka session 15 minute idle karne par auto-logout ho jata...
Device Binding Naya device se login karte ho to verification email jata...
Withdrawal Verification Paise nikalne se pehle aapka phone number confirm hona padta...
Incident Response Agar aapke account mein suspicious activity dikhe, hamari security team...

Privacy policy ke baare mein har sawaal ka jawab

Haan, lekin sirf encrypted form mein aur bank-level security ke saath. Withdrawal ke waqt hum aapke account number verify karte hain taake paise sahi jagah jaaye. Hum ye number third-party ko nahi dete.

Active account par 12 mahine tak. Account close karte ho to 30 din mein purge ho jata hai — legal hold chhod kar. Agar tax ya compliance reason ho to longer hold ho sakta hai.

Sirf aapki IP address log hota hai account security ke liye. Hamara app location permission nahi maangte jab tak aap explicitly allow na karo. Aapka legal location verify karna padta hai supported ilaqon ke liye.

Foran account lock karte hain. Aapka balance frozen rahta hai jab tak aap verify nahi kar dete. Unauthorized withdrawal ke case mein cx5 investigate karta hai aur refund process start karta hai.

Bilkul. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se withdraw karte ho to pura transaction TLS 1.2+ se protected hota hai. Aapka money direct aapke account mein jata hai.

Haan. Account settings mein 'Download My Data' option hai. Aapko CSV file milta hai jo aapke profile, transactions, aur activity ki complete copy ho. 5-7 din mein ready hota hai.

Hamara last update cookie policy aur device-binding procedures mein tha. Email notification bheja gaya tha. Agar aap update dekh na chaho to [email protected] se contact karo. Archive versions available hain.